Operations Manager III
Operations Manager IIILocation:
Montvale, NJ - OnsiteDuration:
12 Months on w2Duties:
- Audit Applications Support Manager is responsible to manage the process and operations of the audit applications hosted in the azure platform and drive continuous improvement.
- Should have good experience with Azure platform- Should have good experience with ServiceNow Platform- manage and plan standard operating procedures for the operations team- reporting on operations tasks and trends to member firms- define and improve process and procedures for incident management, root cause analysis and problem management- publish deliverables for new projects such as backup and restore guides and troubleshooting guides- Experienced in ITIL pillars, i.
e.
, Operational Support, Planning, Release/control/validation, Service Agreements- Highly experienced with working in team situations, involving critical situations and asking the right questions- Influencing members of other teams not in a direct reporting line and holding people and vendors accountable- Capable of managing a high daily workload, provide weekly status on current incident state as well as next steps to resolve.
- Knowledgeable on Windows IIS Services, WCF Services,.
Net code, and SQL Server Experience with monitoring tools and networking tools Recommended Skills.
Net Framework Auditing Backup And Restore Business Process Improvement Coaching And Mentoring Iis Estimated Salary: $20 to $28 per hour based on qualifications.
Montvale, NJ - OnsiteDuration:
12 Months on w2Duties:
- Audit Applications Support Manager is responsible to manage the process and operations of the audit applications hosted in the azure platform and drive continuous improvement.
- Should have good experience with Azure platform- Should have good experience with ServiceNow Platform- manage and plan standard operating procedures for the operations team- reporting on operations tasks and trends to member firms- define and improve process and procedures for incident management, root cause analysis and problem management- publish deliverables for new projects such as backup and restore guides and troubleshooting guides- Experienced in ITIL pillars, i.
e.
, Operational Support, Planning, Release/control/validation, Service Agreements- Highly experienced with working in team situations, involving critical situations and asking the right questions- Influencing members of other teams not in a direct reporting line and holding people and vendors accountable- Capable of managing a high daily workload, provide weekly status on current incident state as well as next steps to resolve.
- Knowledgeable on Windows IIS Services, WCF Services,.
Net code, and SQL Server Experience with monitoring tools and networking tools Recommended Skills.
Net Framework Auditing Backup And Restore Business Process Improvement Coaching And Mentoring Iis Estimated Salary: $20 to $28 per hour based on qualifications.
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