Content Management Consultant / Support
Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by client s content creators and third party content providers published onto the application.
Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented.
Serve as a member of the Publishing Team:
Publish Manual Activities in CMS Responsible for deletions of unused Activity documents Assist in troubleshooting of Manual Activity issues, including links Provide support to the Team members in the publishing of content using our CMS (Content Management System) and 3rd Party Content Publishing tools.
Provide support in updating Topic Overview Pages, and other curated presentations of content.
Continuously improve overall content presentation and findability by leveraging available tools and coordinating with Team and Content Owners to enhance tagging and presentation.
Assist in link issue remediation of content.
Help resolve any publishing production issues such as CMS process issues, XML content display issues and server issues by alerting the team and working with ITS to resolve them in a timely manner.
Provide customer support to our internal and external users by responding appropriately and promptly to user questions and request.
Assist with various projects which result in improving the value and its content for client s professionals.
Assist with content analysis and migrations related to technology development projects.
Content Management Consultant / Support Recommended Skills Content Analysis Content Management Customer Service Extensible Markup Language (Xml) Problem Solving Team Working Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented.
Serve as a member of the Publishing Team:
Publish Manual Activities in CMS Responsible for deletions of unused Activity documents Assist in troubleshooting of Manual Activity issues, including links Provide support to the Team members in the publishing of content using our CMS (Content Management System) and 3rd Party Content Publishing tools.
Provide support in updating Topic Overview Pages, and other curated presentations of content.
Continuously improve overall content presentation and findability by leveraging available tools and coordinating with Team and Content Owners to enhance tagging and presentation.
Assist in link issue remediation of content.
Help resolve any publishing production issues such as CMS process issues, XML content display issues and server issues by alerting the team and working with ITS to resolve them in a timely manner.
Provide customer support to our internal and external users by responding appropriately and promptly to user questions and request.
Assist with various projects which result in improving the value and its content for client s professionals.
Assist with content analysis and migrations related to technology development projects.
Content Management Consultant / Support Recommended Skills Content Analysis Content Management Customer Service Extensible Markup Language (Xml) Problem Solving Team Working Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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